Joseph Troxell Electrical JT lightning bolt logo
JOSEPH TROXELL ELECTRICAL
MA Journeyman Lic. #57957 B

Privacy Policy

Last updated: 7/5/2026

This Privacy Policy describes how Joseph Troxell Electrical ("I," "me," or "my") collects, uses, and shares information when you visit my website, submit a form, or contact me.

Information I Collect

  • Contact information you submit: name, email, phone number, service address, and any details you provide about your project.
  • Consent records: your affirmative consent to receive SMS/email communications, the language shown to you, and the timestamp.
  • Technical data: IP address, browser/user-agent, referring page, and site interaction data collected via cookies or logs.

How I Use Your Information

  • Respond to your inquiry, provide quotes, and schedule and perform electrical services.
  • Send appointment, quote, and service updates by email and — with your consent — SMS.
  • Maintain records for tax, insurance, licensing, and legal compliance.
  • Improve the site and prevent abuse.

SMS Messaging (10DLC / TCPA)

By providing your phone number and checking the consent box on my forms, you agree to receive text messages from Joseph Troxell Electrical related to your inquiry, quotes, scheduling, and service updates. Message frequency varies. Message and data rates may apply. Reply STOP at any time to unsubscribe or HELP for help. Consent is not a condition of purchase.

How I Share Information

I do not sell your personal information. I share limited information only with vetted service providers (e.g., hosting, email delivery, CRM) as needed to operate my business, and when required by law.

Data Retention

I retain contact and consent records for as long as needed to provide services and comply with legal, tax, and licensing obligations, typically no less than four years.

Your Choices

  • Opt out of SMS: reply STOP to any text.
  • Opt out of marketing email: use the unsubscribe link in any marketing email, or email me.
  • Request access, correction, or deletion of your personal information by emailing joe@troxellelectrical.com.

Security

I use reasonable administrative and technical safeguards to protect your information. No method of transmission or storage is 100% secure.

Children

My services are not directed to children under 13, and I do not knowingly collect personal information from them.

Changes

I may update this Policy from time to time. Material changes will be posted on this page with an updated date.

Contact

Questions? Contact me at joe@troxellelectrical.com or (774) 222-6751.